

In the meantime, let's try these steps here:

Have you recently made any software or hardware changes on the PC before the issue started? To provide you with an accurate solution, I'll need a few more details: Don't worry we'll work together to help you find a solution. It is a great place to find the help you need, from other users, HP experts, and other support personnel. I see from your post that you are having issues related to the keyboard. You for showing your interest in HP Support Forums.
